Cancellation policy

Sessions cancelled less than 48 hours in advance of the agreed time are automatically charged for in full.  The client and Rae Stoltenkamp are to give reasonable notice (48 hours) of any holiday commitments that result in a change to the tuition timetable.  In the case of illness, as much notice as possible should be given by either Rae Stoltenkamp or the client.  An alternative session date can then be arranged.



Rae Stoltenkamp will invoice you for each session beforehand and ask you to pay directly to Rae Stoltenkamp. We expect payment either before the session or one or two days afterwards. If you fail to pay after two sessions Rae Stoltenkamp will suspend the sessions until you have made the payment.



Rae Stoltenkamp would welcome your testimonials after sessions have ended. You can send your testimonial to raestoltenkamp.author@gmail.com


Conditions of use of Rae Stoltenkamp’s website

Your access to and use of raestoltenkamp.com - this site - is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.


General Disclaimer

This site is owned and operated by Rae Stoltenkamp. Whilst Rae Stoltenkamp endeavoured to ensure that all information on this site is correct, the contents of this site are provided to you “as is” without representation or warranty of any kind (express or implied) including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement. Rae Stoltenkamp accepts no liability for any statement, inaccuracy or omission on this site. Rae Stoltenkamp accepts no liability for any loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law. Rae Stoltenkamp may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website. Rae Stoltenkamp has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct and all products have been fairly described. Packaging may vary. To the extent permitted by applicable law, Rae Stoltenkamp disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.


Use of information provided to Rae Stoltenkamp

All information collected by Rae Stoltenkamp is stored and handled in accordance with the Data Protection Acts (1984 and 1998). Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order. During checkout you will be asked to “opt in” to receive information from Rae Stoltenkamp and possibly other organisations and companies involved with, or relevant to, Rae Stoltenkamp. Financial and payment details such as credit/debit card numbers are removed from our database immediately following payment. Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material on Rae Stoltenkamp site is prohibited.


External Links

We have placed links on this website to other websites we think you may want to visit. These websites are out of our control and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Rae Stoltenkamp. Please contact us if you would like to link to this website or would like to request a link to your website.



We take payment by Visa, MasterCard, Maestro, Delta and American Express. Please ensure all details are correct at time of placing order to assist in credit verification. We also require the cardholder’s registered address to enable validation with your credit card company. We accept no responsibility for orders that are held back due to incorrect or invalid payment details being submitted. Payment is taken at the time of placing your order and you will receive a confirmation email that your order is being processed.


Consumer Protection

Should for any reason your payment card be used fraudulently to purchase goods from the site, you are entitled to cancel the said payment. If a payment has already been taken from your card, you are entitled to a re-credit or to have all monies returned to you by your card issuer, in accordance with the standing Consumer Protection Distance Selling Regulation (2000).


Trademarks and Intellectual Property

Trademarks, service marks and logos displayed on this site belong to Rae Stoltenkamp. Nothing contained on this site should be construed as granting any licence to use any trademark, service mark of logo displayed on this site without the express written permission of Rae Stoltenkamp.


Site Uptime

All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.



All material on this site is copyright © Rae Stoltenkamp, except where specifically stated otherwise. Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.